Bt33 (referred to as "we", "our", or "bt33") operates a trusted online Sports Betting and gaming platform for users in Bangladesh. We believe privacy is a fundamental right, and this policy is fully transparent about what data bt33 collects, why we collect it, and how we keep it secure.
This Privacy Policy applies to the bt33 website (bt33.ws), mobile app, and all related services. By creating an account or using the platform, you agree to this Privacy Policy. We recommend reading it in full before you get started.
Summary: bt33 collects only what's necessary, never sells your data, and stores it with the highest level of security. You have full control over your information.
This Privacy Policy was last updated in January 2026. Any changes will be posted on this page, and for significant updates, you will be notified directly via your registered email or SMS.
Bt33 only collects information that is necessary for delivering services, meeting legal obligations, and improving the user experience. A full breakdown is provided below:
| Data Type |
Details |
Why It's Needed |
| Identity Information |
Full name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address, current address |
Account Management & Communication |
| Financial Information |
Payment methods, transaction history, deposit and withdrawal records |
Payment Processing & Fraud Prevention |
| Technical Information |
IP address, device type, browser information, access time |
Security Monitoring & Service Improvement |
| Usage Data |
Gaming history, betting patterns, preferred games |
Personalized Experience & Responsible Gaming |
| Communication Records |
Support chat logs, email correspondence |
Service Quality Improvement & Dispute Resolution |
bt33 never stores your full bank account number, PIN, or password. Payment details are held exclusively as encrypted tokens.
Bt33 collects information through several methods. Each method is fully lawful and based on user consent.
Direct Collection
- Information you provide when completing the registration form
- Documents submitted for KYC verification
- Information provided when contacting the support team
- Feedback or opinions submitted through surveys or response forms
- Information provided when participating in promotional offers
Collected Automatically
- Through cookies and tracking technologies while using the bt33 platform
- IP address, browser and device information collected via log files
- Automatic gaming session records
- Transaction details during payment processing
From third parties
- Transaction verification data from payment gateway providers
- Confirmation data from identity verification agencies
- Risk assessment data from fraud prevention agencies
Please note: bt33 never collects data from social media platforms without your explicit consent.
Bt33 uses collected data only for specific, legitimate purposes. No information is ever used beyond what is relevant and necessary. Your data is used for the following purposes:
- Account Management: Account registration, login, password recovery, and account updates.
- Service Delivery: Processing of betting, gaming, deposits, withdrawals, and bonuses.
- Identity & Age Verification: To meet legal obligations and protect minors.
- Security & Fraud Prevention: To detect suspicious activity and keep users protected.
- Customer Support: To resolve your questions, complaints, and requests promptly.
- Personalized Experience: To suggest games and offers tailored to your preferences.
- Responsible Gaming: To detect unusual gaming patterns and offer timely support.
- Legal Compliance: To comply with directives from government regulatory authorities.
- Marketing Communications: To send you promotional offers and updates, based on your consent.
- Service Improvement: To analyze usage patterns and further improve the bt33 platform.
To opt out of marketing communications at any time, use the Unsubscribe link in any email or contact bt33 support.
Bt33 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:
Service Provider Partners
Bt33 works with trusted partners for payment processing, identity verification, data storage, and customer support. These partners can only access data for their designated tasks and are bound by strict confidentiality agreements.
Legal Obligations
Relevant information may be shared with authorities under court orders, government directives, or anti-money laundering laws. Only the minimum necessary information is disclosed in such cases.
Business Restructuring
In the event of a business merger or acquisition involving bt33, user data may be transferred to the new entity. However, the incoming party will be bound by the same privacy policy, and users will be notified in advance.
To be clear: bt33 never sells or transfers your data to advertisers, data brokers, or any unrelated third parties.
Bt33 uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored in your browser.
Types of cookies bt33 uses:
-
Essential Cookies: For maintaining login sessions, security verification, and core platform functionality. Disabling these may cause the site to not work properly.
-
Performance Cookies: Analyzes time spent on the platform and pages where issues occur. This data is anonymous.
-
Functionality Cookies: Used to remember your language preference, game settings, and more.
-
Analytics Cookies: Helps analyze user behavior to improve our services. You can turn this off at any time.
Cookie Controls:
You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the bt33 platform.
Bt33 uses industry-leading technology to protect your personal and financial information. Our security measures include:
- 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels.
- Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
- Firewall & DDoS Protection: Keeps servers protected against external attacks.
- Regular Security Audits: Third-party security experts conduct regular vulnerability assessments.
- Restricted Access: Your data is accessible only to staff who need it.
- Secure Data Centers: Data is stored on geographically secure and redundant servers.
- Suspicious Activity Monitoring: Unusual logins and transactions are monitored 24/7.
You also play a role in keeping your data safe. Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Bt33 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
- Transaction Records: 7 years (as required under anti-money laundering regulations).
- KYC Documents: 5 years following account closure.
- Gaming Logs: 3 years, or longer if required by law.
- Support conversations: 2 years or until the dispute is fully resolved, whichever is later.
- Cookie Data: From 1 day up to 2 years, depending on the cookie type.
Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to you in any way.
As a bt33 platform user, you have the following rights over your personal data. To exercise any of these rights, please contact bt33 Support.
Right to Know
You may request to see what information bt33 holds about you.
Right to Rectification
You may request corrections or updates to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that your data be restricted to specific purposes only.
Right to Portability
You can request a copy of your data in a structured, portable format.
Right to Object
You can object to marketing communications or profiling at any time.
How to Exercise Your Rights:
To exercise any of your rights, email us at support@bt33.ws or reach out via live chat. bt33 typically responds to requests within 30 days. Complex requests may take a little longer, but you will be notified in advance.
Important: Data deletion requests may not always be fulfilled in their entirety. Certain information must be retained for a specified period due to legal obligations.
Bt33 is strictly a platform for adults (18 years and older). Collecting information from or providing services to minors is against our policy.
- Date of birth verification is mandatory at the time of registration.
- Age is re-verified during the KYC process.
- If a user is found to be underage, their account is immediately closed and all associated data is deleted.
- If you believe your child is using bt33, please contact us immediately at support@bt33.ws.
bt33 takes the protection of minors very seriously. Our Responsible Gaming The page contains detailed guidelines for parents.
Bt33 reserves the right to update this privacy policy as needed. Revisions may be made in response to changes in technology, law, or business operations.
- Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.
- For significant changes, you will be notified directly via your registered email or SMS.
- Continued use of bt33 after any changes take effect will be considered acceptance of the updated policy.
- To request a previous version of this policy, email support@bt33.ws.
Tip: Visit this page regularly to stay up to date with the latest privacy policy.